Getting Your Business Holiday Ready in 5 Simple Steps

Here are five simple, high-impact updates your business can make right now (some so quick you can implement them between customers) to get ahead of the holiday rush.

1. Update Your Hours and Online Info Everywhere

Holiday shoppers are comparing hours, checking maps, and trying to squeeze errands between work, school pickups, and holiday events. If your hours aren’t accurate across Google, Yelp, Facebook, your website, and your chamber listing, you risk losing customers before they even leave the house.

Do a quick search for your business as if you were a customer.

  • Is your phone number right?
  • Are your photos current?
  • Does your holiday schedule show up clearly?

Most people rely on Google’s first page, so correcting those listings now is one of the easiest wins you can score.

2. Refresh Your Signage and Displays

Your storefront or lobby is a strong salesperson this time of year. When signage feels fresh and intentional, customers are more likely to stop, browse, and buy. That’s why so many store front businesses go straight from Halloween to Christmas. Both holidays are visually appealing. In fact, people will enter your business just because you have a cool window. (Poor Thanksgiving, the middle child of holidays.) You don’t have to overhaul your entire look. A few simple updates can make a strong impression:

  • Swap weathered signs for clean, readable replacements (unless antique is your vibe)
  • Add one seasonal visual element that feels inviting rather than overwhelming
  • Use clear markers for gift ideas or bestsellers
  • Make sure curbside or pickup instructions are posted where customers can see them

Even small touches create a sense of readiness that customers appreciate during a busy season.

3. Prep Your Team for Upselling Without Feeling Salesy

Your staff can be your holiday heroes. A little training now can lead to bigger revenue and happier customers later. Upselling doesn’t have to feel pushy. It’s simply offering helpful suggestions that customers genuinely appreciate. Consider coaching your team on moments where a gentle recommendation is natural. Think giftwrap, add-on accessories, seasonal specials, or limited-time treats. When employees feel confident, customers feel guided. And both walk away happy

4. Offer Gift Cards, Gift Bundles, or Quick-Grab Options

The closer we get to December, the more people search for simple solutions. They’re panicked. They’re behind the eight ball (or snowball, in this case), and they just want the perfect gift that doesn’t look rushed. Gift cards are a lifesaver for anyone in a time crunch, and they’re one of the highest ROI products you can offer. If you don’t have them, this is the year to add them.

Our Chamber Bucks also make a great Christmas Gift/Bonus! They are actual checks that can be presented to most Martin County businesses for payment. If you are a business owner or manager it is the perfect way to give your employees a holiday bonus and feel good that you are supporting our local businesses. For more information contact Shayla at 507-235-5547 or email info@fairmontchamber.org
You can also create:
  • Small themed gift bundles
  • Stocking stuffer displays
  • Grab-and-go treats or purchase add-ons
  • Digital gift cards for last-minute shoppers
Anything that shortens decision-making for your customers will boost sales when traffic hits its peak.
5. Streamline Curbside or Online Ordering Before Things Get Busy
Convenience is key during the holidays. If your online ordering, reservation system, or curbside pickup process feels a little clunky today, it will feel downright stressful on December 15.
Now is the perfect time to:
  • Run a test order
  • Check that links work
  • Update product descriptions
  • Confirm your inventory tracking is accurate
  • Make pickup instructions extremely clear
Even a small digital tune-up can make the difference between a smooth holiday season and a frantic one.
Bonus: Create One Holiday Highlight That Sets You Apart
A lot of businesses do holiday promotions. Far fewer do something memorable. Consider spotlighting one special element this season to help you stand out. It could be a signature drink, a limited-time dish, a themed shopping night, a charity tie-in, or a mini experience customers can’t get anywhere else.
Small moments of delight build loyalty. And the holidays are the perfect time to create them.
Your Chamber is Here to Help

Chamber members don’t have to tackle holiday readiness on their own — we’re here to help!

This year, we’re proud to participate in Small Business Season, a community-wide effort to celebrate and support our local businesses throughout the holidays. As part of this initiative, we’re shining a spotlight on our members and all the ways you make this season special.

We know how much work goes into preparing for the holidays — from decorating your storefront to planning promotions and events. Tell us what you’re offering, and we’ll help amplify your message through our Chamber channels so more people know where to shop, dine, and celebrate locally.

  • Promotions & Sales – Add your special holiday promotions to our discount program and encourage local connections between Chamber members.
  • Chamber Calendar – Hosting a holiday event? Add it to our calendar so the entire community can join in the fun.
  • News Briefs – Submit updates to be featured on our website and in our Monthly Community Connections newsletter.
  • E-Blasts & Facebook Promotion – Want extra visibility? Promote your special offerings and events using our member e-blasts and/or Chamber Facebook page. (Additional fees may apply depending on your member level.)

For more information contact Shayla at 507-235-5547 or email info@fairmontchamber.org

Let’s make this season one to remember — together. ✨